Whatsapp Automation is trending nowadays. It has changed the whole scenario of event hosting. The journey from being nowhere to becoming one of the favorites of the event planners was not so easy. Additionally, it comes with features like event ticketing, registration, etc. Whatsapp has so much to offer to the audience.
In this blog, we’ll be discussing some of the most promising features of this service. In addition to this, we’ll also be covering all the major aspects of this automation feature and much more.
Whatsapp Automation – Beginning Of An New Era
As we all know, Whatsapp is one of the most popular services across the globe. It has a large user base, which can be seen active throughout the day. The business version of the app has made it more communicable with consumers. With the launch of its business function in the market, Whatsapp’s speed in customer service can make or break a consumer’s relationship with your company. Customers who contact your company anticipate prompt responses. Failure to do so could be very costly to your company. One of the main things that upset and annoy clients is the alleged “lack of speed.”
When a company’s sales and marketing efforts involve sending out mass communications, alerts, alerts, sharing offers and discounts, or making significant announcements, automation is essential. Automation is extremely useful in terms of expertly managing all your phone contacts.
Features Of Whatsapp Automation
In Context Of Event Ticketing
With the help of event ticketing platforms, the hustle of buying tickets from a physical venue, and standing in long lines waiting for your turn just vanishes. Whatsapp provides a ticketing facility on its platform. Users can easily scan the QR code for the event with their phones and proceed to the payment page. In addition to this, after the successful completion of the payment process, the ticket is automatically sent over to the mail id.
In Context Of Online Event Registration
Additionally, Whatsapp also provides an event registration system for the smooth collection of user data with no hustle whatsoever. It is very crucial to register the data that is user-oriented to build a further connection with them. Similarly, all the users are sent an invitation mail and reminder mail on the date of happening of the event. This portrays the credibility of your brand or service in the front audience.
In Event Management HelpDesk
Using the WhatsApp API, you may activate proactive message templates. If customers agree to receive these messages, you can leverage this functionality to automatically deliver transactional information about events, schedule appointments, and accept payments. This function lowers the need for customers to contact customer support to enquire about order status and delivery status, as well as the load on agents from routine scenarios.
Sending Offer Details
Communication of sales, as well as promotional campaigns, has gone far easily with Whatsapp Automation. Promotional communications are those that give discounts and incentives because they increase sales. WhatsApp messages are seen frequently.
Benefits Of This Automation Service
- When a company’s sales and marketing efforts involve sending out mass communications, alerts, notifications, sharing offers and discounts, or making significant announcements, automation is essential.
- When you need to manage a lot of contacts, automation is useful. You can launch automated marketing campaigns with WhatsApp to reach your target audiences if you have access to the WhatsApp Business API.
- Your conversion rates will increase. Happy customers are more inclined to make purchases from you and stick with your business. You can easily move customers along the sales funnel and toward a purchase with automated WhatsApp messaging.
- It enables your company to succeed in a cutthroat industry where staying ahead of the competition requires quick answers to changing consumer needs and market conditions.
- You can automatically send WhatsApp messages to consumers notifying them that you are unable to attend to them right away but will provide the requested service within a certain amount of time when your conversation volumes are high and all of your agents are busy. Customers tends to interact with the brands further after the creation of the Brand’s credibility.
- You may easily handle consumer FAQs with the aid of this function. When clients contact you with questions that they commonly ask, you can write, edit, and save these messages to deliver as a response. The communications can store for later use, giving your agents more time to focus on other crucial tasks.
Whatsapp is a great way to initialize your business online. In addition to this, there are almost all departments that can rely on WhatsApp. With Whatsapp Business Automation, event management is no longer a laborious task to perform.
With the selection of the right event-driven tech solution and the best professional event tech suite for your event, everything is just there to spectate and enjoy.